This is a small business where items are made to order and hand crafted. The following will detail my return, replacement or refund policy as well as turn around times.
Additional information is available in the facebook group at www.facebook.com/groups/wbwears
Turn Around Time
Unless specified, items are made to order. Please allow a 10-14 business day turnaround. I am a one woman show, and process orders as fast as I can. Following sales, my manufacturing time may be extended. I will keep in constant communication via my facebook group as well as via the blog on this site. If there are further questions, you can reach me via email at firstname.lastname@example.org
Occasionally I will offer preorders on certain prints. These do not fall under the previous stated turnaround time. Please see Preorder listings for details and time frames. Refunds for preorder items will not be granted for misunderstanding of preorder time frames.
Refunds and Returns
I do not accept refunds or returns on items due to improper fit, function or buyer's remorse. Size information is readily available on each listing, and disclosures are made on all One of a kind (OOAK) items. Sizes vary based on pattern base, I do include measurements for this reason.
All clothing is handmade by me in my home studio. We are pet friendly and use wood heat.
If there are issues with my workmanship, please contact me as soon as possible and I will replace or repair.
Small imperfections are unique to handmade items and do not affect function or beauty of your item.
Wash and Care Policy
Items made with cotton spandex prints should be washed inside out in cool/cold water to ensure longevity of print quality. Fading will happen with time, this is the nature of the fabric.
Polyester/Nylon spandex items can be washed as you would other athletic wear, cold to warm water and low heat is ok. Do not stretch while hot and fresh from the dryer as this will compromise the elasticity of the fabric.
Refunds will not be provided for fabric malfunctions due to improper care.